CRM, Helpdesk and Procurement in one app.
Forever free for 2 users. AI ready!

Sales pipeline, support tickets and matters over the same customers, with procurement from the Pro plan — AI-native, mobile-first, in your language. CRM and Helpdesk free forever for 2 users. Upgrade only when you outgrow it.

NGCRM — Helpdesk
38website languages
30+languages in the app
EU · BRdata regions
2users free, forever

WhatsApp-first

Sign up, sell and support on the channel your customers use every day. You can even open your account by just sending us a WhatsApp message.

AI-native

An AI copilot guides your onboarding, answers your team's questions, translates your content and handles the first line of support. Pro plans add a built-in AI assistant you can chat with in the app or on WhatsApp — it runs tasks, reminds you of what's due and walks you through setup — plus agent (MCP) access to connect your own AI tools to your CRM.

Your language, your price

30+ languages built in, more generated on demand. Prices in your local currency, fair for your market — not Silicon Valley's.

See NGCRM in action

Real app screens · demo data of a fictional company

Connect Claude to your CRM

Work with NGCRM straight from a conversation with Claude and other AI assistants over MCP. Find a partner, open a lead or answer a ticket — your assistant works directly on your CRM data, inside your organization.

How to connect

Illustration
Which tickets are urgent today?
Two tickets are urgent: #1 · Delivery tracking page shows wrong ETA · Coastline Logistics #5 · Dealer portal login loop · Redwood Bikes Shall I open them?

Procurement over Peppol and DBNA — coming in Q1 2027

Omnizon Networks GmbH is an authorised Peppol access point, and Omnizon Networks Inc. is a DBNA partner and access point. Next on our roadmap: partners and suppliers will be able to connect their procurement to NGCRM, exchanging purchase orders, order responses and e-invoices over Peppol and DBNA. Planned for Q1 2027.

Up and running in minutes

  1. Sign up — on the web, or just message us on WhatsApp.
  2. Pick your setup — organization, branding, team and channels in a short wizard.
  3. Start working — your first WhatsApp conversation lands straight in your CRM.

Simple pricing that grows with you

CRM and Helpdesk are complete on every plan — you only pay for seats and bigger quotas. Pro adds Procurement & catalogue, the AI assistant and agent (MCP) access. Local pricing available at checkout.

Starter

Up to 5 users

€25 / month

  • One flat price for up to 5 users
  • Everything in Free
  • Bigger WhatsApp & AI quotas
  • Unlimited records
Start free & upgrade

Growing

6–19 users

€10 / user / month

  • Everything in Starter
Start free & upgrade

Pro

2–19 users

€20 / user / month

Start free & upgrade

Business

20+ users

€20 / user / month

Start free & upgrade

Enterprise

For large teams (50+)

Let's talk

Contact sales

All paid plans start from the same free account — upgrade only when you outgrow it.

Pro and Business cost the same per user — your plan simply follows your team size: Pro for up to 19 users, Business from 20 users.

Prices excl. VAT / local taxes.

Writing is off until the account owner explicitly turns it on; by default, write tools only show a plan without saving anything. Every MCP call, including rejected ones, is recorded in the account's activity log.

CRM, Helpdesk and Procurement in one app. Start free today.

Start free

AI ready: Connect Claude and manage via MCP from your AI environment. MCP →