Pipedrive alternative: CRM and Helpdesk free for 2 users
Pipedrive is a great sales CRM. If you also need support tickets and procurement next to your pipeline, or want to start without cost, NGCRM is an alternative worth a look.
Try NGCRM free No credit card. The Free plan does not expire.
A free plan instead of a trial
Pipedrive offers a 14-day free trial. NGCRM has a Free plan with no end date: 2 users, full CRM and Helpdesk, no credit card.
A flat price for small teams
Pipedrive charges per user. NGCRM Starter is one flat price of €25 per month for up to 5 users; larger plans are billed per user.
More than a pipeline
Next to leads and stages, NGCRM has support tickets with SLA deadlines, cases and procurement (purchase orders to suppliers), WhatsApp as a channel and a connection to Claude and other AI assistants over MCP.
| NGCRM | Pipedrive | |
|---|---|---|
| Free plan | Yes — 2 users, forever | No — 14-day trial |
| Small team | Starter: €25/month flat, up to 5 users | From US$14 per user per month (billed annually) |
Pipedrive data from pipedrive.com/en/pricing, 19 Oct 2026. NGCRM prices excl. VAT.
Frequently asked questions
Can I move my data from Pipedrive?
Write to us at support@ngcrm.ai and we will arrange the data transfer.
How much does NGCRM cost for 5 users?
Starter: €25 per month in total for up to 5 users, excl. VAT.